Since 2017, Schotpoort Connect has been a leader in complex transport solutions, specializing in logistics that require precision, timing, and customer-specific demands. Their services range from refrigerated and secure transport to more specialized tasks such as the transportation of final exams. However, their journey hasn’t been without challenges, particularly when it came to data synchronization and reliability in their existing system, MendriX.
When their web developer failed to provide the needed technical capacity, the search for a new and technologically advanced partner began, leading them to us. We stepped in with our expertise in digital development, combining MendriX with custom solutions to create a system that not only meets Schotpoort Connect’s unique requirements but also strengthens their competitive position. Key developments included a customer portal and the ‘Connect for You’ gateway, enhancing their service efficiency and customer friendliness.
- Significant impact on efficiency and customer satisfaction
- Improved bidding position due to enhanced reporting and audit-trails
- Deepened partnership with Schotpoort Connect, leading to high customer satisfaction